TBC

TBC

Where Next? Travel Cookie PolicyLast updated: 01/10/261. About this policyThis Cookie Policy explains how Where Next? Travel uses cookies and similar technologies on [website address], why we use them and how you can control your preferences.Our website is operated by Where Next Travel, trading as Where Next? Travel (“we”, “us” or “our”).Please read this policy alongside our [Privacy Policy link], which explains how we handle personal information.2. What are cookies?Cookies are small files stored on your computer, phone or other device when you visit a website. They help websites work, remember preferences and understand how visitors use their services.Similar technologies, such as local storage, pixels and tracking scripts, can also store or access information on your device. References to “cookies” in this policy include these technologies where relevant.Cookies may be:Session cookies, which normally expire when you close your browser.Persistent cookies, which remain until their expiry date or until you delete them.First-party cookies, set by the website you are visiting.Third-party cookies, set by another provider whose services appear on the website. 3. How we use cookiesCookies may support the website itself and any booking, shopping, membership or other features we enable.We group cookies according to their purpose.Strictly necessary cookiesThese support functions essential to providing a service you request, such as secure account access, maintaining a shopping basket, protecting against fraud or remembering your cookie choices.They do not require consent where the relevant legal exception applies. You can block them through your browser, but some website features may stop working.Functional cookiesThese support optional features and preferences that make your visit more convenient. Where they are not strictly necessary, we ask for your consent before using them.Analytics cookiesThese help us understand how visitors use our website, including which pages are popular and where visitors encounter problems. We use this information to improve the website.Under our approach, optional analytics cookies are used only with your consent.Advertising and marketing cookiesWhere enabled, these help measure marketing campaigns and show relevant advertisements. They may allow advertising providers to recognise your device across different websites.We ask for your consent before using these cookies. Rejecting them does not necessarily remove advertising, but it prevents the consent-based tracking covered by your choice.4. Which cookies are used?The cookies used depend on the website features, apps and integrations active during your visit.Details of the cookies currently used - including their names, providers, purposes and durations- are available in [link to your verified cookie declaration or detailed cookie settings].We update this information when we make relevant changes to the website.5. Your cookie choicesWhen you first visit, our cookie banner allows you to accept optional cookies, reject them or select your preferences.Optional cookies remain disabled unless you agree to them. Continuing to browse, scrolling or closing the banner does not count as consent.You can change your choices or withdraw consent at any time through [Cookie Settings link or confirmed location of the preferences control]. Withdrawing consent does not affect processing that lawfully took place before withdrawal.We may remember your preferences using a necessary cookie. You may be asked to choose again if you clear your cookies, use another browser or device, or we make changes requiring fresh consent.6. Third-party services and embedded contentSome features may be provided by third parties, such as booking tools, payment services, videos, maps or social media content.Where a feature requires optional cookies, it may remain unavailable until you give the relevant consent. Where possible, we will explain this before you enable it.Third-party providers may process information under their own privacy policies. The providers used on our website are identified in our cookie declaration and, where relevant, our Privacy Policy.Following a link to another website takes you outside our website. You should review that website’s cookie and privacy information separately.7. Cookies and personal informationInformation collected through cookies may include device identifiers, IP addresses, browser details and information about your interactions with the website. Some of this information may constitute personal data.Our Privacy Policy explains the relevant purposes and legal bases for processing personal information, recipients, international transfers, retention arrangements and your data protection rights.Cookie consent and consent to receive marketing emails are separate choices.8. How long cookies remainCookie durations vary according to their purpose. Session cookies normally expire when your browser closes, while persistent cookies have an expiry period.The duration of each cookie is stated in our cookie declaration. The period for which we retain information collected through cookies may differ from the cookie’s own lifespan; see our Privacy Policy for further details.9. Managing cookies through your browserMost browsers allow you to view, delete or block cookies through their privacy or security settings.Blocking all cookies may prevent parts of the website from working correctly. Deleting cookies may also remove saved preferences, sign you out of your account or cause the cookie banner to appear again.Changing browser settings does not automatically withdraw consent already recorded through our website. To update that choice, use our Cookie Settings control as well.10. Changes to this policyWe may update this policy to reflect changes to our website, technology or legal requirements. The date at the top shows when it was last updated.Where a change introduces a new purpose requiring consent, we will request that consent before using the relevant technology.11. Contact usFor questions about our use of cookies or personal information, contact:Where Next? TravelLegal business name: [registered company name]Email: [privacy or customer support email]Registered address: [registered business address]You may also raise a data protection concern with the UK Information Commissioner’s Office at ico.org.uk.

At 'Where Next? Travel', we are dedicated to providing an accessible experience for all travellers. Our commitment includes ensuring that everyone can navigate our site effortlessly, regardless of their abilities or disabilities.ACCESSIBILITY STATEMENTThis statement was last updated on 01/10/26. At 'where next?', we strive to make our travel platform, [insert site name and address], accessible to everyone, including individuals with disabilities. What Web Accessibility MeansWeb accessibility allows all visitors, including those with disabilities, to enjoy and navigate our travel resources with ease. We aim to provide the same level of access and enjoyment to every user. Accessibility Features on This SiteWe have implemented accessibility features in compliance with WCAG 2.1 guidelines, reaching an AA compliance level. Our content is designed to be compatible with assistive technologies, such as screen readers and keyboard navigation. To enhance accessibility, we have:Utilised accessibility tools to identify and resolve potential issuesConfigured the site's language settingsOrganised the content structure for better clarityProvided descriptive alt text for all imagesEnsured high colour contrast ratios for readabilityMinimised motion effects to avoid distractionsMade all multimedia files accessible with captions and transcriptsWe acknowledge partial compliance due to third-party content where applicable.Some pages may contain third-party content that affects accessibility. We declare partial compliance for these pages.Accessibility Provisions in Our OrganisationOur physical locations provide accessibility arrangements, including accessible parking, ramps, and facilities designed for individuals with disabilities. We ensure that all customer service areas and amenities are accessible to everyone. Feedback and SuggestionsIf you encounter any accessibility issues on our site or need assistance, please reach out to our accessibility coordinator:[Name of the accessibility coordinator][Telephone number of the accessibility coordinator][Email address of the accessibility coordinator][Additional contact details if necessary]

Online Store Terms & ConditionsLast updated: 20/09/261. About usThe WhereNext? Travel online store is operated by [registered company name], trading as WhereNext? Travel, a company registered in [registration jurisdiction] with company number [number].Registered office: [full address]Customer service email: [email address]Telephone: [contact number]VAT registration number: [if applicable]Website: [website address]In these terms, “we”, “us” and “our” mean the company identified above. “You” means the customer purchasing from our online store.2. Scope of these termsThese terms apply to purchases of physical merchandise from our online store by consumers buying wholly or mainly for personal use.Travel bookings, working holiday packages, gift cards, rewards and referral promotions are subject to their own applicable terms. For wholesale or business purchases, please contact us before ordering.Please read these terms alongside our Shipping & Delivery Policy, Returns & Refunds Policy and Privacy Policy, available on our website.The version of these terms in force when you place your order will apply to that order. Please save a copy for your records.Nothing in these terms excludes or restricts your statutory consumer rights.3. Our relationship with PrintfulWe use Printful as our production and fulfilment partner. Printful produces, packs and dispatches our merchandise directly to customers.Your contract is with WhereNext? Travel, not Printful. We remain responsible for meeting our obligations as the seller, including handling delivery problems, faulty products, cancellations and refunds.Any arrangements or claim deadlines between us and Printful do not reduce your legal rights.4. Product informationWe aim to provide accurate product descriptions, images, size guides and prices.Some images may be digital mock-ups. Screen settings and printing processes can cause minor differences in how colours appear. However, products must still match their description and meet the standards required by consumer law.Please review the product details and measurements before ordering. A standard size or colour selection does not make a product personalised.We will not substitute a materially different product, design or specification without your agreement.5. Placing an orderPlease check your selected products, quantities, sizes, colours, delivery address and contact details before submitting your order.You must be authorised to use the payment method provided.Submitting an order is an offer to purchase. An automated acknowledgement confirms that we have received your order; it does not constitute acceptance unless it expressly states that we have accepted it.A contract is formed when we send an email expressly accepting your order or confirming dispatch, whichever occurs first.Before acceptance, we may decline an order for a legitimate reason, such as unavailable stock, an unresolved pricing error, an unsupported delivery destination or suspected fraudulent payment. We will notify you and promptly refund any payment taken for an order we do not accept.Your statutory right to withdraw an order or cancel a contract remains unaffected.6. Prices and paymentPrices are displayed in the currency shown on the relevant product page and at checkout. They include VAT where applicable.Delivery charges and any other charges payable to us will be disclosed before you complete your purchase.Payment is required when ordering, using one of the payment methods available at checkout.If we identify a pricing error before accepting your order, we will explain it and give you the choice of proceeding at the correct price or cancelling for a full refund. We will not charge a higher price without your agreement.Once an order is accepted, we will not increase its price without your agreement.Any potential import duties, taxes or clearance charges payable separately will be explained before purchase, as set out in our Shipping & Delivery Policy.7. Production and order changesOur merchandise is generally produced to order and may enter production shortly after purchase.Contact us immediately if you want to change your order or delivery details. We will try to accommodate your request, but amendments may no longer be possible once processing or dispatch has progressed.Updating your account address does not automatically change an existing order.If a requested amendment affects the price or delivery arrangements, we will obtain your agreement before proceeding.An inability to stop production or dispatch does not remove a statutory cancellation right. Where cancellation remains available, you may need to return the goods after delivery.8. DeliveryAvailable destinations, delivery charges and estimated delivery times will be provided before purchase.Production time is additional to shipping time unless the stated estimate expressly includes both. Items may be dispatched from different fulfilment facilities and arrive separately.We will deliver without undue delay and within 30 days of the contract being formed unless a different delivery period has been agreed with you.If we become aware of a significant delay, we will notify you. If delivery is late, you may be entitled to set an appropriate additional delivery period and cancel for a refund if it is not met. You may cancel immediately where we refuse to deliver or an agreed delivery deadline was essential.Please provide accurate delivery information. Reasonable redelivery costs caused by an incorrect address supplied by you or an unclaimed parcel will be explained and agreed before reshipping.Further details are set out in our Shipping & Delivery Policy.9. Responsibility for the goodsFor delivery arranged by us, the goods remain at our risk until you, or someone you have nominated to receive them, takes physical possession.If you independently appoint a carrier that we did not offer, different statutory rules may apply.A tracking status showing “delivered” does not automatically establish that our delivery obligations have been fulfilled. Contact us if you have not received your parcel.We will investigate delivery disputes and provide any remedy required by law. We will not require you to resolve the matter solely with Printful or the carrier.Ownership passes to you once we have received full payment and the goods have been delivered.10. Your right to cancel standard merchandiseFor standard, non-personalised merchandise bought online, you may cancel without giving a reason from the time you order until 14 days after the day you receive the goods.If one order contains several goods delivered separately, the cancellation period normally ends 14 days after the day you receive the final item.Tell us clearly that you wish to cancel using the contact details in section 1. You may use the optional form below, but you do not have to.Send the goods back within 14 days of notifying us. You are responsible for the direct cost of a change-of-mind return, provided we informed you of this before purchase.Authorised returns address: [insert full returns address].Please request return instructions if needed. Do not assume the address on the original parcel is suitable for returns. Our approval is not required to exercise your statutory cancellation right.You may inspect goods as you would in a shop. Where legally permitted, we may deduct for diminished value caused by handling beyond what is necessary to establish their nature, characteristics and functioning. We do not charge a restocking or cancellation fee for exercising this right.11. Cancellation refundsIf you cancel an entire order under your statutory cancellation right, we will refund the product price and the cost of our least expensive standard delivery option. Additional charges for a premium delivery service are not refundable.We will refund within 14 days after receiving the goods back or evidence that you have sent them back, whichever is earlier. Where no goods need to be returned, we will refund within 14 days of being informed of your cancellation.Refunds use your original payment method unless you expressly agree otherwise. No refund processing fee applies.12. Personalised productsThe statutory change-of-mind cancellation right does not apply to goods made to your specifications or clearly personalised, such as merchandise bearing your own name or photograph.Our standard WhereNext designs are not treated as personalised merely because they are printed after ordering.We will identify genuine personalised products and explain the cancellation exception before purchase.Your rights regarding faulty, misdescribed or incorrectly supplied goods still apply.13. Faulty, damaged or incorrect productsWe must supply goods that are of satisfactory quality, fit for purpose and as described.If goods do not meet these requirements, you normally have a 30-day right to reject them for a full refund. After that, you will generally be entitled to a repair or replacement first, subject to the statutory rules.If repair or replacement is impossible, unsuccessful, or cannot be provided within a reasonable time and without significant inconvenience, you may have further rights to a price reduction or refund.Contact us with your order details and a description of the problem. Photographs are helpful where available. We will cover reasonable return costs for faulty or incorrectly supplied goods. Original packaging is not required to exercise your legal rights.Please report damage or printing problems promptly, ideally within 30 days of delivery, and missing parcels ideally within 30 days after the estimated delivery date. These requests help us raise supplier claims; they do not shorten your statutory rights.See our Returns & Refunds Policy for further information.14. When we may end a contractWe may end a contract for a serious breach by you, such as failure to pay or failure to provide information essential to fulfil the order, after giving reasonable notice and an opportunity to resolve the issue where appropriate.If performance becomes unlawful, we may also end the affected contract.We will explain the reason and refund payments for goods not supplied. Any deduction for a breach must be lawful, reasonable and reflect actual loss; it will not apply merely because you exercise a statutory cancellation right.This section does not give us a general right to cancel accepted orders at our discretion.15. Events outside our reasonable controlIf an event outside our reasonable control affects production or delivery, we will contact you as soon as reasonably possible and take reasonable steps to minimise its effect.Such events do not automatically remove our obligations or your rights to cancel, receive a refund or obtain another legal remedy.16. Our responsibility for loss or damageWe are responsible for foreseeable loss or damage caused by our breach of contract or failure to use reasonable care and skill.Loss is foreseeable if it was an obvious consequence of the breach or was contemplated by both parties when the contract was made.We do not exclude or limit liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or breach of your statutory rights.These terms concern consumer purchases. They do not exclude recoverable consumer losses simply because Printful or another contractor was involved.17. Intellectual propertyOur branding, logos and original designs belong to us or our licensors.Buying merchandise gives you ownership of the physical item. It does not grant a licence to reproduce our artwork commercially or manufacture additional branded goods.Nothing in this section prevents lawful resale of a purchased item or other uses permitted by law.18. Personal informationWe handle personal information as explained in our Privacy Policy.Information necessary to produce and deliver your order may be shared with Printful, payment providers and delivery partners. Our Privacy Policy explains the purposes of processing, relevant international transfers and your data protection rights.19. ComplaintsPlease contact [customer service email] with your order number and complaint details. We will investigate and try to resolve the issue fairly.If we cannot resolve your complaint, we will provide information about an appropriate alternative dispute resolution body where required, including whether we are obliged or willing to use it.You retain the right to pursue remedies through the courts.20. Changes and general termsUpdates to these terms apply to future orders. We will not retrospectively reduce rights under an existing order.If a provision is found unlawful or unenforceable, the remaining provisions continue to apply so far as legally possible.A delay in enforcing a right does not automatically waive it.If we transfer our contractual responsibilities to another organisation, we will notify you and ensure that your contractual guarantees are not reduced.These terms do not exclude information or promises that legally form part of your contract, or remedies for misleading statements.21. Governing law and jurisdictionThese terms are governed by the law of England and Wales.If you live in Scotland or Northern Ireland, you may also bring proceedings in the courts of the part of the UK where you live.For consumers outside the UK, this clause does not remove mandatory protections or rights to bring proceedings in local courts where applicable.Optional cancellation formComplete and return this form only if you wish to cancel your contract.To: [company name, geographical address and email address]I/We [] hereby give notice that I/We [] cancel my/our [] contract of sale of the following goods []/for the supply of the following service [*]:Ordered on []/received on []:Name of consumer(s):Address of consumer(s):Signature of consumer(s) (only if this form is notified on paper):Date:[*] Delete as appropriate.

Online Store Shipping & Delivery PolicyLast updated: 20/09/26This policy applies to physical merchandise purchased through the WhereNext? Travel online store, operated by [registered company name], company number [number], at [business address].It does not apply to travel bookings or digital gift cards.How our products are made and deliveredOur merchandise is made to order. We work with Printful, our printing and fulfilment partner, to produce, pack and ship your items directly to you.WhereNext? Travel remains your point of contact for your purchase, including any delivery problems. You do not need to contact Printful to resolve an issue.Where we deliverWe deliver to the destinations available at checkout. Availability may depend on the product, delivery address and current carrier restrictions.If your destination is not available, please contact [customer service email] before placing an order.Production timesMost orders take approximately 2–5 business days to produce before dispatch. This is an estimate rather than a guaranteed production timeframe.Production may take longer during busy periods or where there are stock or operational issues. If we become aware of a significant delay affecting your order, we will contact you.Business days exclude weekends and relevant public holidays.Delivery timesYour total estimated delivery time includes:Production time + shipping time = estimated arrival time.Shipping time depends on the product, fulfilment location, destination and delivery method. The applicable delivery estimate will be provided before you complete your purchase.Unless expressly stated, delivery dates are estimates. Faster shipping, where available, does not necessarily reduce production time.For UK consumer orders, we will deliver without undue delay and within 30 days of the contract being made, unless a different delivery period has been agreed with you.Shipping chargesApplicable shipping charges are displayed at checkout before you pay. Charges may depend on your destination, order contents and selected delivery method.Any free-delivery promotion will have its eligibility requirements clearly stated.We will not add further shipping charges after purchase without your agreement.Dispatch locations and separate parcelsPrintful operates through a network of fulfilment facilities. Your order may be produced and dispatched from the UK or another country, depending on availability and operational requirements.Items from the same order may arrive in separate parcels and on different days. Where tracking is available, each parcel may have its own tracking information.You will not be charged additional shipping after checkout solely because we split your order into separate parcels.Tracking your orderWhere tracking is available, we will provide tracking information after dispatch.Tracking updates may not appear immediately after a shipping label is created. If your tracking has not updated or your parcel appears delayed, please contact us with your order number.Customs, duties and import chargesOrders dispatched across international borders may be subject to customs checks, import duties, taxes or carrier clearance fees.Before you purchase, we will explain whether applicable import charges are included in your checkout total or payable separately. Where we cannot reasonably calculate additional charges in advance, we will explain that they may be payable.Customs processing may affect delivery estimates. This does not remove any statutory rights you have regarding delivery.Delivery addresses and order changesPlease check your items, sizes, colours and delivery details carefully before confirming your order.Orders may move into production shortly after they are placed. If you need to change your order or delivery address, contact [customer service email] immediately with your order number and the requested change.We will do our best to accommodate changes, but we cannot guarantee that an order can be amended or stopped before dispatch once processing has begun. Changing a saved address in your customer account does not automatically update an existing order.These operational limitations do not affect your statutory cancellation rights. Where you have a legal right to cancel, it remains available even if production has started. If we cannot stop dispatch, you may need to return the goods in accordance with our Returns & Refunds Policy.If a parcel is returned because you supplied an incorrect or incomplete address, we may ask you to cover reasonable reshipping costs. We will confirm these costs before arranging another delivery. In some cases, you may need to reach out to the shipping carrier directly.\If the error was ours or our fulfilment partner’s, we will correct it at no additional cost to you.Missed deliveries and unclaimed parcelsPlease follow any delivery or collection instructions provided by the carrier.If a parcel is returned because it was not collected or delivery could not be completed, contact us promptly. We will explain the available options and any reasonable redelivery costs.A missed delivery does not automatically remove your cancellation or refund rights.Delayed or missing ordersIf your order has not arrived within the stated delivery estimate, contact [customer service email] with your order number.If tracking says “delivered” but you cannot find the parcel, check with other members of your household and any nominated recipient or agreed delivery location, then let us know.We will investigate with our fulfilment partner and carrier. A delivery scan alone will not automatically result in your claim being rejected.For deliveries arranged by us, the goods remain our responsibility until they come into your physical possession or that of a person you have nominated to receive them.Where delivery is late, you may be entitled to set an appropriate additional delivery period and cancel for a refund if it is not met. In some circumstances—including where an agreed delivery deadline was essential or we refuse to deliver—you may cancel immediately.Damaged or incorrect deliveriesIf your order arrives damaged or contains an incorrect item, contact us as soon as possible with your order details and photographs where available.Please retain the item and packaging while we provide instructions. Keeping the original packaging is helpful but is not a condition of exercising your statutory rights.We will provide an appropriate remedy and cover reasonable return costs where goods are faulty or incorrectly supplied. See our Returns & Refunds Policy for further information.Your consumer rightsNothing in this policy excludes or limits your rights under applicable consumer law. Delays caused by our fulfilment partner, a carrier or customs do not automatically remove our legal responsibilities to you.Mandatory consumer protections applying to customers outside the UK remain unaffected.Contact usWhereNext? Travel / [registered company name]Email: [customer service email]Business address: [full geographical address]

WhereNext? Travel Returns & Refunds PolicyLast updated: 20/09/26This policy applies to physical merchandise purchased from WhereNext? Travel, operated by [registered company name], company number [number], at [business address].Our products are printed and dispatched by Printful. Your purchase is with WhereNext? Travel, and we remain responsible for resolving problems with your order.This policy does not cover travel bookings or gift cards.1. Cancelling a standard merchandise orderYou can cancel an online order for standard, non-personalised merchandise without giving a reason, from the time you order until 14 days after the day you receive it.Where several products from one order arrive separately, this period normally runs from receipt of the last product.To cancel, send a clear statement to [email address] or write to [business address]. Include your name and order details. You may use the cancellation form below, but this is optional.After notifying us, you must send the goods back within 14 days. Contact us for return instructions; our approval is not required to exercise your statutory cancellation right.2. Return costs and conditionFor change-of-mind cancellations, you are responsible for the direct cost of returning the goods.You may inspect and try on clothing as you would in a shop. We may deduct an amount for diminished value caused by handling beyond what is necessary to establish the goods’ nature, characteristics and functioning, where legally permitted.Please pack returns securely and retain proof of postage. Original packaging is helpful but is not compulsory.Return address: [insert your authorised merchandise returns address].Do not assume the Printful address on your parcel is the correct address for a change-of-mind return.3. Cancellation refundsFor cancellation of an entire order, we will refund the product price and the cost of our least expensive standard delivery option. Any extra paid for premium delivery is not refundable.We will refund you within 14 days after receiving the returned goods or evidence that you sent them back, whichever is earlier. If nothing was dispatched, we will refund within 14 days of your cancellation notice.Refunds use the original payment method unless expressly agreed otherwise, with no refund processing fee.4. Personalised productsThe statutory change-of-mind cancellation right does not apply to goods made to your specifications or clearly personalised - for example, a T-shirt printed with your own name or photograph.Our standard WhereNext designs, selected in our usual sizes and colours, are not treated as personalised simply because they are printed to order.Your rights concerning faulty or incorrectly supplied goods still apply to personalised products.5. Faulty, damaged or incorrect goodsYour goods must be of satisfactory quality, fit for purpose and as described.If they do not meet these requirements, you normally have a 30-day right to reject them for a full refund. After this period, you will usually be entitled to a repair or replacement first. Further rights, including a price reduction or refund, may apply if that remedy fails or cannot be provided appropriately.Contact [email address] with your order details, a description of the problem and photographs where possible. We will cover reasonable return costs for faulty or incorrectly supplied goods.If you notice an issue on the products or anything else on the order, please submit a problem report.Please report problems promptly, ideally within 30 days of delivery, to help us raise a claim with Printful. This request does not shorten your statutory rights or make them dependent on Printful accepting our claim.6. Missing orders and delivery problemsContact us if your order has not arrived or tracking shows delivery but you cannot locate it. We will investigate and provide any remedy required by law.Please report suspected lost parcels as soon as possible, ideally within 30 days after the estimated delivery date. This is not a limit on your legal rights.If a parcel is returned because you supplied an incorrect address or did not collect it, we may ask you to cover reasonable reshipping costs, agreed in advance. This does not remove any cancellation or refund rights you have.7. Size exchangesWe do not offer a separate voluntary size-exchange service. For eligible standard merchandise, you may use the cancellation process above and place a new order for your preferred size.If we supplied the wrong size, contact us under section 5.8. Your statutory rightsNothing in this policy limits your rights under the Consumer Rights Act 2015, the Consumer Contracts Regulations 2013 or other applicable consumer protection laws.Mandatory protections that apply to customers outside the UK are also unaffected.9. ContactWhereNext? Travel Email: [email address] Business address: [full geographical address]Optional cancellation formTo: [company name, geographical address and email address]I/We hereby give notice that I/We cancel my/our contract of sale of the following goods:Goods: ____________________ Order number: ____________________ Ordered on / received on: ____________________ Customer name(s): ____________________ Customer address: ____________________ Signature (only if submitted on paper): Date: ____________________

Where Next? Travel Gift Card Terms & ConditionsLast updated: 01/10/261. About these termsThese terms apply to prepaid gift cards purchased from Where Next? Travel.Gift cards are issued by Where Next, trading as Where Next? Travel (“we”, “us” or “our”), of [registered business address].Please read these terms before purchasing or using a gift card. They apply alongside the relevant terms for any products or services purchased using it.2. Gift card valuesWhere Next? Travel gift cards are available in the following amounts:$25$50$100$200All gift card values are in Australian dollars (AUD).Gift cards hold prepaid monetary credit. For example, a $100 gift card provides $100 towards an eligible purchase. They are not percentage discounts or promotional vouchers.3. Purchasing and deliveryGift cards must be purchased through [official website address] or another authorised Where Next? Travel sales channel.Digital gift cards are delivered to the email address supplied during checkout, according to the delivery details shown when purchasing.Please check the recipient’s email address carefully. If a gift card does not arrive, check the spam or junk folder and contact us with your order details.A gift card becomes available for use once payment has been successfully processed and the card has been issued.4. Where gift cards can be usedGift cards can be redeemed against Where Next Working Holiday Packages through [website or booking channel].They cannot be redeemed against build your own itinerary or tour products or directly with an independent tour operator, accommodation provider or other third party unless we expressly state otherwise.Any exclusions will be clearly displayed before purchase. Gift cards cannot be used to purchase additional gift cards.5. How to redeemEnter your gift card code in the relevant field at checkout or follow the redemption instructions supplied with the card.The amount used will be deducted from your available gift card balance.If your purchase costs more than the available balance, you can pay the difference using another accepted payment method.If your purchase costs less than the available balance, the unused credit remains on the gift card for a future eligible purchase until expiry. You do not need to spend the full value in one transaction. This remaining unused balance is not redeemable for cash or refundable.6. Using gift cards with other offersA gift card is a payment method. It may be used to pay for an eligible purchase at its advertised price, including a valid sale or promotional price.Any eligibility conditions attached to a separate promotion still apply.Multiple gift cards cannot be redeemed in a single transaction. 7. Validity and expiryGift cards are valid for three years from the date of issue. The expiry date will be stated on the gift card or its accompanying confirmation.The balance must be redeemed before expiry. Where the gift card is used to book future travel, the booking must be completed before the card expires; the travel itself may take place later, subject to availability and the booking conditions.Unused credit expires after the stated expiry date, except where applicable law requires a longer validity period or another remedy.We will not shorten the validity period of an issued gift card.8. Balances and feesWe do not charge activation, account maintenance, inactivity or redemption fees.You can request confirmation of your remaining balance by contacting us with your gift card details. Keep your code secure and only share it with the intended recipient or our support team when necessary.Any unused balance cannot be redeemed for cash.9. Refunds of gift card purchasesGift cards are not exchangeable for cash or refundable simply because the purchaser or recipient changes their mind, except where a statutory cancellation or refund right applies.If applicable law gives you a cancellation right for an online gift card purchase, these terms do not remove that right. Contact us promptly if you wish to cancel.If a gift card is faulty, incorrectly issued or cannot be used because of an issue for which we are responsible, contact us so we can arrange an appropriate correction, replacement or refund.10. Refunds for purchases made using a gift cardProducts and services purchased using a gift card remain subject to their relevant cancellation and refund terms and your statutory consumer rights.Where a refund is due, the portion paid using a gift card will normally be restored as gift card credit, unless the law requires otherwise. Any amount paid using another payment method will normally be refunded to that method.If the original gift card has expired or is close to expiry when a refund is processed, we will provide a reasonable opportunity to use the restored credit and confirm its validity period.Paying with a gift card does not remove your rights if a product is faulty or a service is not provided as agreed.11. Lost, stolen or misused gift cardsTreat your gift card code like cash. Anyone with access to the code may be able to spend its balance.Contact us immediately if you believe it has been lost, stolen or used without permission. We may ask for proof of purchase and information needed to verify ownership.Where we can verify an unused balance, we will take reasonable steps to cancel the original card and arrange a replacement. We cannot guarantee recovery of amounts already spent without permission.This does not exclude responsibility for losses caused by our own breach of these terms or failure to exercise reasonable care.12. Giving a gift card to someone elseYou may purchase a gift card for another person or give them an unused card.The recipient must comply with these terms. Any age, visa, health or other eligibility requirements for the product or service they choose still apply.Gift cards must not be resold commercially without our written permission.13. Availability and booking conditionsA gift card does not reserve a particular product, tour, departure date or price.Prices and availability may change before a booking is confirmed. The recipient is responsible for paying any difference between the gift card balance and the total purchase price.Relevant booking conditions, including cancellation charges and supplier requirements, will be provided when the booking is made.14. Fraud and payment disputesWe may temporarily suspend a gift card where there are reasonable grounds to suspect fraud, an unauthorised payment or misuse.We will investigate promptly and, where appropriate, explain the issue and allow supporting information to be provided.We may cancel a gift card where the payment used to purchase it has been reversed or was fraudulent, subject to applicable law. We will not remove legitimately purchased credit without a valid reason.15. Privacy and communicationsWe use purchaser and recipient information to process payment, deliver and administer gift cards, prevent fraud and provide support.Purchasing or receiving a gift card does not automatically subscribe anyone to marketing communications. Marketing preferences are handled separately.Please read our [Privacy Policy link] for information about how we use personal data.16. Changes to these termsWe may update these terms for future gift card purchases.Changes will not retrospectively reduce the value, validity or existing rights attached to a gift card already purchased. If a legal or operational change affects an existing card, we will explain the impact and any available remedy.17. Our responsibility and your rightsWe are responsible for foreseeable loss or damage caused by our breach of these terms or failure to exercise reasonable care and skill.Nothing in these terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.Your statutory consumer rights remain unaffected.18. Governing lawThese terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in your country of residence.Nothing in these terms prevents you from bringing proceedings in another court where applicable consumer law gives you that right.19. Contact usFor gift card enquiries, balance checks or assistance:Where Next? TravelLegal business name: [registered company name]Email: [customer support email]Website: [website address]Registered address: [registered business address]

Where Next? Travel Refer a Friend Terms & ConditionsGive 10%. Get 10%.Last updated: 01/10/261. About the schemeThe Where Next? Travel Refer a Friend scheme is operated by Where Next Travel, trading as Where Next? Travel (“we”, “us” or “our”), of [registered business address].The scheme gives an eligible new customer 10% off their first qualifying booking. Once that booking meets the requirements below, the person who referred them receives a reward giving them 10% off their next eligible booking.In these terms:‘Referrer’ means the person whose referral link or code is used.‘Friend’ means the new customer making the referred booking.‘Qualifying booking’ means a booking that meets the eligibility and payment requirements of this scheme. 2. Promotion periodThe scheme operates from [start date] and is ongoing.Any deadline for claiming a friend’s discount or redeeming an earned reward will be clearly displayed before participation.3. Who can participateReferrers and friends must be aged 18 or over and resident in countries eligible for Australia and New Zealand’s working holiday programs.The friend must be a new Where Next? Travel customer who has not previously completed a booking with us.Simply making an enquiry or receiving a quote does not, by itself, prevent someone from qualifying as a new customer.You cannot refer yourself, create additional accounts to obtain rewards or use false customer information.Travel agents, affiliates and commercial partners cannot claim a consumer referral reward for a booking on which they receive commission or another referral payment.4. How referrals are recordedThe friend must use the referrer’s unique link or code and follow the instructions on our referral page at [link].The referral must be recorded before the booking is confirmed. The friend’s discount should appear before payment is completed.If a link or code does not work, contact us before paying so we can investigate.Only one referrer can receive a reward for each new customer. Where more than one referral is claimed, we will use the valid referral recorded against the friend’s first qualifying booking.5. The friend’s 10% discountThe friend receives 10% off the eligible amount of their first qualifying booking.The offer applies as follows:Eligible products or services: Where Next Working Holiday PackagesExcluded products or services: Build your own itinerary products or tour productsMinimum eligible booking value: $100Maximum discount: 10%Discount redemption deadline: 365 days from the date the referral was first made.The discount applies to the eligible booking price, rather than only to a deposit payment. Any excluded charges will be identified before checkout.The discount cannot be applied to previous bookings or exchanged for cash.6. When the referrer earns a rewardA referral qualifies for a reward once the friend has:Used a valid referral link or code.Made an eligible first booking.Met the minimum spending requirement, if applicable.Not cancelled or received a full refund for that booking.We will issue the reward within 7 days of these conditions being met and verification being completed.Rewards are earned when the published conditions are satisfied; they are not awarded solely at management’s discretion.7. The referrer’s rewardFor each successful referral, the referrer receives a reward giving 10% off one future eligible booking.The reward is a percentage discount. It is not cash, a prepaid gift card or a credit balance calculated from the friend’s spending.The reward is subject to:Eligible products or services: Where Next Working Holiday PackagesMinimum eligible booking value: $100 AUDMaximum discount: 10%Validity period: 365 days from the date of the first referralThe expiry date and redemption instructions will be included when the reward is issued.8. Multiple referrals and combining offersThere is no limit to the number of different friends you may successfully refer, provided every referral meets these terms.Only one reward is issued for each successfully referred customer, regardless of how many bookings they subsequently make.Unless expressly permitted, only one referral discount or reward may be used per booking. Multiple referral rewards cannot be combined into a larger percentage discount.Referral discounts cannot be combined with other promotional codes unless the relevant offer allows it.9. Personal useRewards are for the named referrer’s personal use. They cannot be sold, transferred, donated or exchanged for cash.A reward is redeemed in one transaction. Any unused discount entitlement does not become a cash or gift card balance.10. Cancellations, changes and refundsThe booking’s normal cancellation terms and your statutory rights continue to apply.If the friend cancels or receives a full refund before the reward becomes eligible, no referral reward will be earned.If a booking is partially refunded or changed, we will reassess whether it still meets the qualifying conditions.Where an issued but unused reward relates to a booking subsequently cancelled or refunded, we may withdraw it after explaining the reason. We will not automatically charge you for a reward already used in good faith.Refunds for bookings made using a referral discount are based on the amount actually paid, subject to applicable law.If Where Next? Travel or a supplier cancels a booking made using your reward, we will normally restore the reward and provide a reasonable opportunity to use it again.11. Missing referrals or rewardsContact [support email] if you believe a valid referral or reward has not been recorded.Please provide your account details, referral code and relevant booking reference. We may need the friend’s permission before sharing information about their booking.We ask that issues are reported within 30 days of the expected reward date so we can investigate promptly. This does not remove your statutory rights or prevent us from correcting a verified technical error reported later.12. Fair use and prohibited activityYou must not:Refer yourself or create duplicate, fictitious or misleading accounts.Make bookings solely to obtain rewards and then cancel them.Use another person’s identity or payment details without permission.Use bots or automated systems to generate referrals.Misrepresent the offer or imply that you represent Where Next? Travel.Publish referral codes on commercial coupon sites or use paid advertising without our permission.Send spam, bulk unsolicited messages or harass people.Interfere with referral tracking or attempt to obtain benefits fraudulently.Where you mention your referral benefit to someone, be clear that you may receive a reward if they make a qualifying booking.13. Verification and disputesWe may request information reasonably needed to verify a referral or investigate suspected misuse.If a reward is delayed, refused or withdrawn, we will explain the reason where appropriate and provide an opportunity to request a review.We may restrict participation where there is reasonable evidence of fraud or a serious breach of these terms. Our response will be proportionate and will not remove unrelated rights or legitimately earned benefits without justification.14. Privacy and communicationsWe process personal information to administer the scheme, track qualifying referrals, issue rewards, prevent fraud and provide support.Friends should enter their own details through the referral or booking process. Do not upload someone else’s contact details so that we can send them unsolicited marketing.Participation does not automatically subscribe either person to marketing communications. Any marketing preferences are handled separately.We may provide the referrer with a limited status update about whether a reward has qualified, but will not disclose the friend’s detailed travel or payment information without an appropriate basis.Further information is available in our [Privacy Policy link].15. PublicityWe will seek separate permission before using your name, photograph or testimonial in promotional materials.Declining publicity will not affect your eligibility for a valid discount or reward.16. Changes or closureWe may change or close the scheme for future referrals, giving reasonable notice where practicable.Changes will not retrospectively remove rewards already earned. Referrals validly recorded before a change or closure will be assessed under the terms applicable when they were made, subject to their original deadlines.If circumstances prevent us from providing an earned reward, we will explain the issue and offer an appropriate alternative or remedy.17. Our responsibilityWe are responsible for foreseeable loss or damage caused by our breach of these terms or failure to exercise reasonable care and skill.Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any liability that cannot lawfully be excluded.Your statutory consumer rights remain unaffected.18. Governing lawThese terms are governed by the laws of England and Wales, subject to mandatory consumer protections applicable in your country of residence.Nothing prevents you from bringing proceedings in another court where applicable consumer law gives you that right.19. ContactFor referral questions, missing rewards or complaints:Where Next? TravelLegal business name: [registered company name]Email: [support email]Website: [website address]Registered address: [registered business address]

Where Next? Travel VIP Wristband Terms & Conditions 1. About these termsThese terms explain how the Where Next? Travel VIP Wristband scheme works. Please read them before obtaining or using your wristband.The scheme is operated by [registered company name], trading as Where Next? Travel, of [registered address].1. Acceptance of Terms By using Where Next? Travel VIP Wristband (“Wristband”), you agree to be bound by these Terms & Conditions (“T&Cs”). If you do not agree with any part of these T&Cs, do not use the Wristband. 2. Eligibility The Wristband is available exclusively to people who are following Where Next? on Instagram, are subscribed to the Where Next? Working Holiday Package or have received their wristband through Where Next? or an authorised distributor, and are traveling Australia or New Zealand. The Wristband is non-transferable and is valid exclusively to the wristband receiver. 3. Usage The Wristband entitles the holder to discounts and special offers from participating partner businesses (“Partners”). To redeem discounts, you must present the Wristband at the time of purchase at the Partner’s establishment. Discounts and offers are subject to availability and may change without notice. Some offers may require advance booking or an additional redemption step, as explained in the offer details.Discounts cannot normally be applied retrospectively. Whether an offer can be combined with another promotion will depend on its individual conditions.4. Partner Offers All offers provided by Partners are subject to the individual terms and conditions of the respective Partner. Where Next is not responsible for the quality of products or services provided by Partners. The offers may vary between Partners, and some restrictions may apply, such as blackout dates or minimum purchase requirements, age restrictions or booking requirements. Partners may modify or withdraw their offers at any time without notice. Where Next will not be liable for any losses or damages arising from a Partner's failure to honour an offer or from any changes or cancellations made by Partners. It is the customer's responsibility to verify the availability of offers with the Partner before making a purchase. Check the current offer details on our website and confirm availability with the participating business before purchasing.5. Validity The Wristband is valid for the duration of your travel. The Wristband must be activated before use, as instructed by Where Next Travel. Expired Wristbands will not be honoured by Partners.An expired, cancelled or invalid wristband cannot be used to claim offers.6. Liability Where Next Travel  is not liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use the Wristband or any offers associated with it. Where Next Travel  is also not responsible for any disputes or claims arising between you and any Partner. 7. Lost or Stolen Wristbands Contact us if your wristband is lost, stolen or damaged. We may request proof that it was issued to you before arranging a replacement.Any applicable replacement or delivery charge will be explained before you agree to it. This does not affect your rights where a wristband is faulty.Where Next Travel is not responsible for any unauthorised use of a lost or stolen Wristband. Replacement Wristbands may be issued at Where Next's discretion, and a replacement fee may apply. 8. Termination Where Next Travel reserves the right to terminate the Wristband program or your participation in it at any time, with or without notice, for any reason, including if you violate these T&Cs or engage in fraudulent or inappropriate conduct. Where appropriate, we will explain the reason and give you an opportunity to respond. Immediate suspension may be necessary to prevent ongoing fraud or misuse.9. Modifications Where Next Travel reserves the right to modify these T&Cs at any time. Any changes will be effective immediately upon posting on the Where Next Travel website. Your continued use of the Wristband after any modifications indicates your acceptance of the revised T&Cs. 10. Contact Information For any questions or concerns regarding the Wristband or these T&Cs, please contact Where Next Travel

TBC

TBC

TBC

Where Next? Travel Online Community & Forum Terms of UseLast updated: 01/10/261. About our communityThe Where Next? Travel online community and forum (“Forum”) provides a space for travellers to connect, share experiences, ask questions and exchange information about living, working and travelling in Australia and New Zealand.The Forum is operated by Where Next Travel, trading as Where Next? Travel (“we”, “us” or “our”), of [registered business address].These terms apply to your use of the Forum, including posts, comments, uploaded content and messaging features. Please read them before creating an account or participating.2. EligibilityYou must be at least 18 years old to register and participate in the Forum.If access is included in a paid package or subscription, any access requirements and duration will be explained when you purchase. These terms apply alongside the relevant package or subscription terms.3. Registration and account securityYou must provide accurate registration information and keep it reasonably up to date.You must not impersonate another person, organisation or Where Next? Travel team member. Your username must not be abusive, misleading or infringe another person’s rights.Keep your password secure and do not share access to your account. Contact us promptly if you believe someone has accessed your account without permission.We will never ask you to disclose your password by email or through a Forum message.4. Community rulesTreat other members respectfully and help keep the Forum welcoming, useful and safe.You must not:Harass, bully, threaten, stalk or unlawfully discriminate against another person.Post unlawful, defamatory, hateful, sexually explicit or exploitative content.Publish someone else’s private information without permission.Collect or use members’ information for unsolicited marketing, scams or other unauthorised purposes.Send unwanted messages or continue contacting someone after they ask you to stop.Impersonate another person or falsely suggest that content is endorsed by Where Next? Travel.Post scams, fraudulent job offers, misleading accommodation listings or deliberately false information.Encourage illegal activity or exploitation.Upload content that infringes copyright, trademarks or other intellectual property rights.Post spam, chain messages, pyramid schemes or unauthorised advertising.Upload malicious software, attempt unauthorised access or disrupt the Forum.Use automated tools to scrape member information or bypass security and access restrictions.Republish restricted Forum content or remove ownership notices without permission.Relevant recommendations and personal experiences are welcome. Disclose any commercial interest when recommending a business, product or service, and obtain our permission before posting advertising or recruitment promotions.5. Travel information, jobs and recommendationsMembers may share opinions, experiences, job opportunities and travel recommendations. These contributions are not automatically checked or endorsed by Where Next? Travel.Verify important information before relying on it, particularly information about visas, employment conditions, accommodation, payments and personal safety. Forum discussions do not replace advice from an appropriately qualified professional or official authority.A listing does not guarantee that an employer, accommodation provider or other business is legitimate. Report suspicious posts or requests for money through [reporting method or contact email].6. Ownership of your contentYou retain ownership of the text, photographs, videos and other material you contribute.By posting content, you give us a non-exclusive, worldwide, royalty-free licence to host, store, reproduce, display and technically adapt it as reasonably necessary to operate the Forum. This includes resizing images and displaying posts to the audience permitted by the Forum’s access settings.This permission does not transfer ownership to us or give us unrestricted permission to use your content in unrelated advertising.You must own your content or have the necessary permission to share it. You are responsible for obtaining any permissions required from other rights holders.7. Deleting contentYou can request deletion of your content or account by contacting us.Following deletion, we will stop displaying your content where reasonably practicable. Copies may remain temporarily in backups or be retained where reasonably necessary for legal, security or dispute-handling purposes, as explained in our Privacy Policy.Content quoted or independently shared by other members may require separate review. Deleting an account does not automatically remove every reference to it from existing discussions.8. Copyright and other rights complaintsIf you believe a post infringes your copyright or other rights, contact [support email] with:A link to the relevant content.Details of the rights you own or represent.An explanation of the alleged infringement.Your contact details and any supporting evidence.We will review the report and take appropriate action, which may include requesting more information or restricting or removing the content.9. Moderation, reporting and complaintsWe may review and moderate content, but posts are not necessarily checked before publication.We may remove or restrict content that breaches these terms, creates a safety or security risk, or must be addressed to comply with the law. Depending on the circumstances, we may issue a warning, restrict features, suspend an account or terminate access.Our response will take account of the seriousness of the issue and any repeated breaches. Where appropriate, we will explain our decision and allow you to respond. Immediate action may be necessary for serious safety concerns, fraud or unlawful activity.To report content or challenge a moderation decision, contact [support email or reporting form], including the relevant links and an explanation. We will review the complaint and respond as reasonably practicable.10. Suspension and account closureYou may stop using the Forum or request account closure at any time.We may suspend or close an account for serious or repeated breaches of these terms, security concerns or legal requirements. We will give notice where reasonable, unless doing so would undermine safety, security or an investigation.Closing your Forum account does not automatically cancel a separate booking or subscription. Any effect on paid services, cancellation rights or refunds will be assessed under the relevant agreement and applicable consumer law.11. AvailabilityWe aim to keep the Forum accessible and functioning reliably. Access may occasionally be interrupted by maintenance, technical faults, security incidents or circumstances beyond our reasonable control.We will take reasonable steps to address problems and, where practicable, provide notice of planned interruptions.This section does not remove any rights you have where Forum access forms part of a paid service.12. Third-party websites and servicesMembers may post links to external websites. Their inclusion does not, by itself, mean that Where Next? Travel endorses the website, business or its content.External websites have their own terms and privacy practices. Review these before providing personal information or making a purchase.Our responsibility for services you purchase directly from Where Next? Travel is governed by the relevant booking or purchase terms and applicable law.13. Our responsibilityWe are responsible for foreseeable loss or damage caused by our failure to comply with these terms or to exercise reasonable care and skill. Loss or damage is foreseeable if it is an obvious consequence of our breach or was reasonably contemplated when the agreement was made.We are not responsible for another member’s conduct solely because they use the Forum. This does not exclude responsibility arising from our own actions, omissions or legal obligations.Nothing in these terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded. Your statutory consumer rights remain unaffected.14. PrivacyWe process personal information in accordance with applicable data protection law and our Privacy Policy.The Privacy Policy explains what information we collect, how we use it, who it may be shared with, how long we retain it and your rights.Only share information you are comfortable making available to the relevant Forum audience. Do not post passwords, passport copies, bank details, tax identification numbers or other sensitive documents.15. Changes to these termsWe may update these terms to reflect changes to the Forum, legal requirements or reasonable operational needs.We will provide reasonable advance notice of material changes where practicable, explaining when they take effect. Urgent changes may be necessary to address a legal or security issue.Changes will not retrospectively remove rights you already have. If a change materially affects a paid service, we will explain your options under the relevant agreement and applicable law.16. Other applicable termsThese terms govern use of the Forum. Separate terms may apply to bookings, merchandise, subscriptions, promotions or other services.Nothing in these terms overrides mandatory consumer protections or binding commitments we have made to you.If a provision is found unenforceable, the remaining provisions will continue to apply where they can operate fairly and lawfully. A delay in enforcing a provision does not mean that we give up the right to enforce it later.17. Governing law and disputesThese terms are governed by the laws of England and Wales, subject to any mandatory consumer protections that apply in your country of residence.The courts of England and Wales may hear disputes relating to these terms. This does not prevent you from bringing proceedings in another court where applicable consumer law gives you that right.Please contact us first if you have a concern so we can try to resolve it.18. Contact usFor questions, reports, account requests or complaints:Where Next? TravelOperated by: [registered company name]Email: [support email address]Registered address: [registered business address]Privacy Policy: [link]

Where Next? Travel Community Code of ConductThe Where Next? Travel Community is a welcoming space to connect with fellow travellers, share experiences and find support while living, working and travelling in Australia and New Zealand.Whether you’re planning your first working holiday, looking for travel buddies, settling into a new job or celebrating an unforgettable adventure, we want you to feel comfortable asking questions and joining the conversation.Our community works best when everyone contributes with kindness, honesty and respect. Please follow these guidelines whenever you post, comment or message another member.Protect personal informationRespect other people’s privacy. Do not share someone’s contact details, private messages, photographs or other personal information without their permission.Be careful with your own information, too. Avoid posting passport details, visa documents, tax numbers, bank details, passwords or your exact accommodation address. Check who can see your posts and remember that other users may copy or share them.Respect content ownershipOnly share content you have created or have permission to use. This includes photographs, videos, written guides, documents and messages.Credit creators where appropriate, and remember that giving credit does not replace the need for permission. Respect copyright, trademarks and other people’s work.Be welcomingOur community brings together people from different countries, backgrounds and stages of their travels. Welcome new members, include others in discussions and remember that everyone starts somewhere.A question that seems obvious to you might be important to someone preparing for their first adventure.Be respectfulYou’re welcome to have different opinions, but express them politely and constructively. Discuss the topic without attacking the person.Abuse, discriminatory language, personal insults, intimidation and deliberately inflammatory comments are not acceptable. Respect boundaries, including when someone asks you to stop messaging them.Be supportiveTravelling and moving overseas can be exciting, but also challenging. Help others by sharing useful experiences, offering encouragement and celebrating their achievements.Avoid shaming people for their budget, experience, English language ability, work choices or travel preferences. Offer advice with understanding and recognise that what worked for you may not suit everyone.Share information responsiblyBe honest about your experiences and distinguish personal opinions from verified facts. If you’re unsure about something, say so.For important topics such as visas, employment rights, tax, health and safety, encourage members to check current official guidance or seek qualified advice. Do not present guesses as facts or knowingly share misleading information.If you discover that something you posted is incorrect or out of date, please update it.Keep it legal and safeDo not use the community to arrange, encourage or facilitate unlawful activity, fraud, exploitation or harm.Do not share instructions or offers intended to help people evade visa conditions, falsify documents or exploit workers. Genuine questions about legal requirements, reports of unsafe situations and requests for help are welcome.Do not post sexually explicit content or content that exploits or endangers others.Keep advertising appropriateThe community is primarily for connection, advice and support. Unauthorised advertising, repetitive promotions, unsolicited referral links and sales messages are not permitted.Genuine recommendations are welcome, but disclose any personal or financial connection to the business you recommend. Obtain permission from Where Next? Travel before posting commercial promotions or recruitment advertisements.Be cautious with jobs, accommodation and paymentsA post appearing in the community does not mean that Where Next? Travel has verified or endorsed it.Check opportunities independently before sending money, sharing documents or making arrangements. Report suspicious job offers, accommodation listings, payment requests or accounts so we can review them.Get involvedShare your travel tips, ask questions, welcome new members and contribute useful recommendations. Your experience could help someone feel more confident about their next step.Keep posts relevant, use the appropriate discussion category where available and avoid repeatedly posting the same message.Prohibited behaviour and contentThe following are not permitted:Violence and threats: Threatening others or promoting, organising or encouraging violence or terrorism.Hate speech and discrimination: Attacking or excluding people because of their race, nationality, ethnicity, religion, disability, age, sex, gender identity, sexual orientation or other personal characteristics.Bullying and harassment: Repeated unwanted contact, intimidation, humiliation, stalking or targeted abuse.Impersonation and deception: Pretending to be another person, business or Where Next? Travel team member, or creating a misleading identity to deceive others.Scams and exploitation: Fraudulent listings, dishonest payment requests, pyramid schemes or attempts to exploit members.Privacy breaches: Publishing someone’s private information or messages without permission.Spam and unauthorised advertising: Repetitive, irrelevant or unsolicited promotional content.Malicious content: Viruses, harmful software, phishing links or attempts to compromise accounts or the Forum.Deliberate misinformation: Knowingly posting false or misleading claims, fabricated opportunities or deceptive advice.Intellectual property infringements: Sharing material without the necessary rights or permission.Sexually explicit or exploitative content: Including any material involving the exploitation or abuse of children. Age requirementYou must be 18 or older to register and participate in the Where Next? Travel Forum.Reporting concernsIf you see content or behaviour that concerns you, use the reporting tools where available or contact Where Next? Travel through our website. Include a link to the post or relevant details so we can investigate.Avoid escalating arguments or reposting harmful content. If someone is in immediate danger, contact the local emergency services.How we enforce this codeWe may remove or restrict content that breaches this Code of Conduct or our Forum Terms of Use. Depending on the seriousness of the issue, we may issue a warning, restrict posting or messaging, suspend an account or end a member’s access.We aim to act fairly and proportionately. Serious threats, fraud or safety concerns may require immediate action and, where appropriate, referral to the relevant authorities.If you believe a moderation decision was made in error, contact us and ask for a review.Thank you for helping make Where Next? Travel a community where people feel welcome, supported and ready for their next adventure.